Responsible Gaming Policy
Caspero is committed to supporting responsible gambling. This page outlines available tools, warning signs of problem gambling, and where to find help in Australia. For free, confidential support see https://www.gamblinghelponline.org.au.
Responsible Gambling Principles
Gambling carries genuine financial risk and should not be relied upon to generate income or resolve debt. Set a budget before playing and treat losses as the cost of entertainment.
Player Tools
- Deposit limits: Set daily, weekly, or monthly caps. Reductions apply immediately.
- Loss limits: Set a maximum loss threshold for a defined period.
- Session time limits: Automatic logout when a set duration is reached.
- Reality checks: Periodic notifications showing elapsed time and wagering.
- Self-exclusion: Temporary or permanent suspension via support.
BetStop and Offshore Platforms
BetStop, Australia's national self-exclusion register at https://www.betstop.gov.au, applies exclusively to bookmakers licensed within Australia. Caspero is an independent offshore brand and is not integrated with BetStop. punters wishing to limit access to Caspero must use the platform's own tools or contact support directly.
Warning Signs of Problem Gambling
Seek help if you notice spending more than intended, chasing losses, using funds needed for essential expenses, feeling unable to stop, or experiencing anxiety related to gambling.
Support Services in Australia
- Gambling Help Online: 1800 858 858 | https://www.gamblinghelponline.org.au (24/7)
- Lifeline: 13 11 14 | https://www.lifeline.org.au
- Beyond Blue: 1300 22 4636 | https://www.beyondblue.org.au
- MensLine Australia: 1300 78 99 78 | https://www.mensline.org.au
Protecting Minors
Caspero does not permit anyone under 18 to register. Age verification forms part of standard KYC. Parents and guardians should use parental control software; guidance is available at https://www.esafety.gov.au.
